Delivery

Service

Price

Delivery Time

FREE For Orders Over

Royal Mail Tracked £3.95 2 – 5 working days FREE DELIVERY over £30 
Royal Mail Tracked 24 Hr £4.95 1-2 days (Mon-Sat) FREE DELIVERY over £60 
Courier Next Working Day- Guaranteed Next Working Day £5.95 1 working day (Mon-Fri) FREE DELIVERY over £60 
Europe – International Signed For £10.00 2 – 7 Days FREE DELIVERY over £100 
Rest Of the World Signed For Delivery £19.95 10-15 Days For a list of the Rest Of The World please contact us

100% Discretion Guaranteed!

ALL ORDERS are packed and shipped in plain discreet packaging! With no mention of the contents inside. Payments on your card/bank statement are displayed as happylola.com or Net1on1 Wholesale.

Same Day Despatch

We try our very best to ship all orders the same day, if you place your order Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of these hours it will be shipped the next working day. Please be aware that during exceptionally busy times (including Christmas Holidays), we will do our very best to get your order delivered on time, however delivery of orders may be delayed due to courier/post issues outside of our control.

UK Based Orders

Our Royal Mail Tracked Delivery  usually takes between 1 to 3 days. You can track your parcel online at www.royalmail.com using the Tracking Number we will send you, once your order has been despatched.  However up to 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail’s Terms & Conditions state they will accept claims for missing or lost parcels if your parcel is not delivered (or no delivery attempted) 10 or more working days (Mon to Fri) after the due delivery date. This is outside of our control.
Courier Next Working Day Service – Is Next Working Day – Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery.  You are also given the opportunity to re schedule your delivery to a more convenient date. Please note that if you order before 4pm on Thursday and select next day delivery (next working day service) then you should receive your sex toys the next day (UK Mainland Only)  PLEASE NOTE:If you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.

European Orders

At the checkout enter your billing address first, then if you require, untick the Ship To This Address box and enter your alternative Delivery Address.

Tracking your order

Your order will move through our system and once dispatched you will receive an email confirmation. For Courier Next Day & Royal Mail Tracked deliveries, your unique tracking number will be included in the email when we dispatch your order. Next Day Courier Service is with DPD Local or UK MAIL, please check your e-mail confirmation to find out which courier service has been used and confirmation of your tracking number. Alternatively you can call our Customer Services Department on 0800 302 9199. Please be aware that happylola.com cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.

European Shipping Location

Below you will find the full list of European shipping destinations:
Austria (EU) France (EU) Latvia (EU) Slovakia (EU)
Belgium (EU) Germany (EU) Luxembourg (EU) Slovenia (EU)
Bulgaria (EU) Gibraltar Macedonia Spain (EU)
Croatia Greece (EU) Malta (EU) Sweden (EU)
Cyprus (EU) Hungary (EU) Monaco Switzerland (EU)
Czech Republic (EU) Iceland (EU) Netherlands, The (EU) United Kingdom (EU)
Denmark (EU) Ireland (EU) Norway (EU)  
Estonia (EU)   Poland (EU)  
Finland (EU) Italy (EU) Portugal (EU)  
Returns and Refunds For more information, please visit our Returns and Refunds page.